FREQUENTLY ASKED QUESTIONS 

DO YOU HAVE QUESTIONS? 


we have answers

new client QUESTIONS & BENEFITS


  1. Do you offer any promotions for new clients?


  1. Do you offer any promotions for new clients?


  1. Do you offer any promotions for new clients?

YES! New clients receive:
  • FREE initial consultation 
  • $50 OFF any regular priced product/service over $400. 
  • Book your next appointment, show up and receive $20 off your purchase. May not be banked.


  2.  What forms of payment do you accept?
  2.  What forms of payment do you accept?

Cash, Zelle, Debit Cards, Visa, MasterCard, and Allē Gift Cards/Reward Points. 
Cash is preferred. 

  3.  HOW SHOULD I PREPARE FOR MY TREATMENT?

  3.  How should I prepare for my treatment?

  • 1 week prior to visit: Avoid any blood thinners, such as alcohol, ibuprofen, seafood, vitamin oils, aspirin, etc. 
  • Immediately before treatment: 
             > Come with a clean face 
             > If you’re anxious about pain control, take Tylenol 1 hour before treatment.
             > Make sure you have eaten and have drank plenty of water prior to your appointment.

  • 1 week prior to visit: Avoid any blood thinners, such as alcohol, ibuprofen, seafood, vitamin oils, aspirin, etc. 
  • Immediately before treatment: 
             > Come with a clean face 
             > If you’re anxious about pain control, take Tylenol 1 hour before               treatment.
             > Make sure you have eaten and have drank plenty of water prior                 to your appointment.

  4.  What is your tipping policy 

  4.  What is your tipping policy?

  • As with any service industry, tipping is not necessary, but very much appreciated and based on how well your provider performed your treatment. 
  • The best tip you can give is a referral and a great review. 


Of course! Men make up 40% of our savvy clients.


LOYALTY REWARDS
&
 REFERRAL BENEFITS

LOYALTY REWARDS & REFERRAL BENEFITS


  1. What are your loyalty rewards?


  1. WHAT ARE YOUR LOYALTY REWARDS?


  1. What are your loyalty rewards?

  • Book and attend your next appointment to receive $20 OFF* your purchase.  
  • Returning clients who try a new service/product get $50 OFF that service or product valued $175 or more.
*Reward may not banked. $20 Reward will not be valid if the appointment is canceled or rescheduled beyond 14 days of initial appointment.



Yes! Refer a client and each of you receive $50 off any regular priced product/service over $400.

appointment rewards
&
policies

APPOINTMENT REWARDS & POLICIES


  1. WHAT ARE YOUR APPOINTMENT REWARDS?


  1. WHAT ARE YOUR APPOINTMENT REWARDS?


  1. WHAT ARE YOUR APPOINTMENT REWARDS?

Book your next appointment, show up, and receive $20 off your purchase. May not be banked. Our office also accepts and gives Allē points for qualified treatments or purchases. 

  • Free consultation for new clients. No deposit is required.
  • You can conveniently book your appointment via the "BOOK NOW" tab online by calling 909-470-7369. A staff member will call you to confirm your information and to collect a $25 deposit. The deposit is required to secure your appointment. 100% of your deposit will go towards your treatment.
  • Follow-up appointments do not require a deposit. 
         > However, if you No Show a $25 charge will be billed. FaceTime                   follow-up appointments are welcomed.


  • Free consultation for new clients. No deposit is required.
  • You can conveniently book your appointment via the "BOOK NOW" tab online by calling 909-470-7369. A staff member will call you to confirm your information and to collect a $25 deposit. The deposit is required to secure your appointment. 100% of your deposit will go towards your treatment.
  • Follow-up appointments do not require a deposit. 
         > However, if you No Show a $25 charge will be billed. FaceTime follow-up appointments are welcomed.


There are 3 ways to make an appointment 
  1. Call our office at 909-470-7369
  2. Text our office at 909-470-7369
  3. Click any Book Now icon on the website to self-book your appointment
Please make sure you have received a confirmation text before coming.

  • Call or text our office to make your appointment. 
  • Please make sure you have received a confirmation text before coming. 

cancellation policy

CANCELLATION POLICY


  1. What is your cancellation policy?


  1. What is your cancellation policy?


  1. What is your cancellation policy?

  • 24 hour notice is required for a cancellation, otherwise your $25 appointment deposit will be applied
  • After 2 No Shows or Cancellations, a non-refundable $40 reservation for an appointment is required.
  • If our office cancels your appointment in under 24 hours, we will give you a $25 credit for the inconvenience.
  • Appointment will most likely be rescheduled if you are more than 10 minutes late. Call to confirm.

treatment
downtime/planning

 TREATMENT DOWNTIMe/ planning


  1. How do I plan for a treatment? 


  1. How do I plan for a treatment? 


  1. How do I plan for a treatment? 

Different treatments will result in varying recovery times. Therefore, make your appointment well in advance of any special event, like a wedding. Refer to the second question for treatment preparation and downtimes. 

When to make your appointment: 
  • Botox or Juvederm: ~ 2-4 weeks prior 
  • Kybella: ~ 8 weeks prior 
  • Diamond Glow/Microdermabrasion: ~ 1 week prior 
  • Skin Tag Removal: ~ 1-2 weeks prior
  • VI Peel or Cosmelan: ~ 3-4 weeks prior
  • Microneedling: ~2 weeks prior 


  3.  How Long is each procedure?
  • Botox and Skintag Removal: ~30min or less 
  • All other procedures: ~1 hour

  3.  How long is each procedure?
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